About Us

Welcome to olvva.shop — Redefining the Sensory Experience of Daily Rituals.

Owned and operated by 11791 METRO, LLC and headquartered in the historic, industrial-meets-modern heart of Chicago, Illinois, Olvva was born from a simple but essential mission: to bring "Thermal Integrity" to the most intimate objects of your daily life. We specialize in premium, high-performance ceramic drinkware and vessels that act as a "Nature’s Way to Support" your well-being while embracing the minimalist aesthetics of a professional-grade home.

Our Story

The name "Olvva" represents the harmony between organic earth and modern utility. Operating from our studio at 6500 S Oakley Ave, Chicago, IL, the team at 11791 METRO, LLC recognized that in a world dominated by mass-produced disposables, the home needs objects with "Material Soul." Chicago’s architectural legacy of "Structural Integrity" inspired us to create drinking hardware that respects the ancient craft of high-fire ceramics while perfecting the precision of modern minimalist design.

We set out to curate a professional collection of "Ceramic Vessels" that act as a structural anchor for your morning routine—from the first sip of coffee to the evening’s calming tea. Every product at Olvva is selected to ensure that your beverage always has its place in a healthy, heat-retaining, and beautiful environment. Today, we are proud to serve the New Zealand market, bringing Chicago’s standards of quality and durable craftsmanship to the homes of Aotearoa.

The Olvva Standard

At olvva.shop, our reputation is built on four core pillars:

  • Thermal Integrity: Our ceramic mugs are engineered with high-density porcelain to provide maximized heat retention, ensuring your beverage stays at the professional-grade temperature your ritual demands.
  • Sensory Interaction: We believe in the power of touch. Our matte-sanded textures and hand-polished handles adjust seamlessly to your grip, providing a professional-grade tactile experience that warms the senses.
  • Eco-Friendly Purity: We prioritize your health and the planet. All our ceramics are 100% lead-free, cadmium-free, and non-toxic, offering a sustainable, professional-grade alternative to single-use containers.
  • Reliable Global Logistics: Based in Chicago, IL, a world-renowned logistics hub, we provide fully tracked international shipping to New Zealand, ensuring your lifestyle upgrade arrives with the transparency and speed your family deserves.

Our Mission

Our mission is simple: "Support Your Ritual." We aim to be New Zealand’s premier destination for high-performance ceramic accessories that align with a professional, healthy, and high-quality lifestyle. At Olvva, we don’t just sell cups; we provide the foundation for a more mindful and sustainable daily experience.

Contact Us & Time Zone Support

We value our community in New Zealand and are dedicated to providing exceptional support.

Important Note for our New Zealand Customers: Our support team operates from Chicago, Illinois, in Central Time (CT). Please note that New Zealand (NZST/NZDT) is typically 17 to 18 hours ahead of our local Chicago time. We aim to respond to all inquiries within 12-24 business hours.

When contacting our team or tracking your shipment, it is essential to select your correct local time zone (Pacific/Auckland) in our communication portal. This ensures you receive accurate delivery estimates and support availability updates that align perfectly with your local time in New Zealand.

  • Store Name: olvva.shop
  • Company: 11791 METRO, LLC
  • Email: support@olvva.shop
  • Phone: +1 217-457-7582
  • Address: 6500 S Oakley Ave, Chicago, IL 60636, USA